Privacy Policy

Collection of your Personal Information 
In order to better provide you with products and services offered on our Site, ZOOM may collect personally identifiable information, such as your: 
 -    First and Last Name 
 -    Mailing Address 
 -    E-mail Address 
 -    Phone Number 
If you purchase ZOOM's products and services, we collect billing and credit card information. This information is used to complete the purchase transaction. 
We do not collect any personal information about you unless you voluntarily provide it to us. However, you may be required to provide certain personal information to us when you elect to use certain products or services available on the Site. These may include: (a) registering for an account on our Site; (b) entering a sweepstakes or contest sponsored by us or one of our partners; (c) signing up for special offers from selected third parties; (d) sending us an email message; (e) submitting your credit card or other payment information when ordering and purchasing products and services on our Site. To wit, we will use your information for, but not limited to, communicating with you in relation to services and/or products you have requested from us. We also may gather additional personal or non-personal information in the future.

Terms & Conditions

SATISFACTION GUARANTEED.  We stand behind all our products and your satisfaction is our goal!  Our customers love their Zoom Scooters. But If you don't like your scooter for any reason, you can return it within 7 days of receiving it.  You just need to pack it in the original package and pay for the shipping cost.   Very simple!    Usual logistics time is about 1-3 weeks depending on your location and transportation situation; time may fluctuate depending on current logistic and health situation.  Some accessories may be shipped separately from the scooter.  Due to high volume of orders and shipments, your color choice may not be guaranteed, but we will will do our best to match it.  Please contact us for a backup color if needed.

Please make sure important safety equipment such as the brake system and light system work properly before riding every time.  Avoid riding up steep hills and in very wet conditions! Before using this product, please check and follow local regulations for possible requirements for license, registration, and insurance.  The buyer is responsible for all needed registration fees and sales taxes.  “YOUR INSURANCE POLICIES MAY NOT PROVIDE COVERAGE FOR ACCIDENTS INVOLVING THE USE OF THIS SCOOTER. TO DETERMINE IF COVERAGE IS PROVIDED YOU SHOULD CONTACT YOUR INSURANCE COMPANY OR AGENT.”   Buyers are responsible to local taxes and fees, etc.  Thank you and ride safely!


By purchasing this product, the buyer agrees that the manufacturer or re-seller is not liable for incidental or consequential loss or damage due directly or indirectly to the use of this product.  Some parts are imported.  There may be slight variations on body panels and rims due to frequent updates.

Enjoy the ride while saving our environment.  Go Zoom!




Phone hours:  9am-6pm PST


Zoom is expanding rapidly in North America.  We are constantly looking for the right partners in major cities.  Dealers are welcome to apply to join our fast growing community and be part of the exciting electric revolution!

*Zoom Electric Scooters offer the best value and range in its class!

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©2001- 2020 by Zoom Electric Moped Scooters, Zoom Mobility Technology 395 Santa Monica Place , Los Angeles, California